I upgraded my office which i fresh installed in august to office Now outlook won't start anymore. It hangs in 'loading profile'. Was this reply helpful? Yes No. Sorry this didn't help. Sorry about the lack of details. It's an Exchange account. I deleted it en tried to add a new one and that didn't work, so i contacted my exchange provider for assistance. Let's see first if that helps. Do you know what version of Exchange you are connecting to? On 1st boot of Outlook after upgrading to , Outlook needs to wait for AutoDiscover to run to get the Exchange mailbox connectivity settings.
If AutoDiscover fails for any reason e. If these features were working as expected before the upgrade, then that would indicate that it's not an AutoDiscover configuration issue. It's Exchange My provider gave me some instructions to change a dns record in reaction to your suggestion. Let's see if that helps! According to my exchange host there is a important servicepack missing on the server and he's trying to find time to install it.
That would fix the problem. I am waiting impatiently for that now. And looking for an other provider in the meantime. Choose where you want to search below Search Search the Community. Search the community and support articles Outlook Outlook.
Any suggestions how to fix this? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. I would like to know what type of account you have configured in Outlook.
To do that, close Outlook. If the application works fine safe mode, try disabling the add ins for the application and check the result,. I hope the above suggestion helps. If you need further assistance, get back to us and we will be glad to assist you. Thanks for your feedback.
How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to A. User's post on September 22, Thanks for your reply!
In reply to Vibemaker's post on September 22, Thank you, Laura. Hi Laura, It's Exchange Thanx so far! In reply to Vibemaker's post on September 23, Thanks for the update Marco. Please let us know if you're still experiencing issues. Hello, I had the same issue running Outlook EXE I did a scan and it found errors. EXE to fix the problem. Once finished Outlook started right up. I hope this helps. Thanks, Aaron. In reply to AaronBa's post on September 26, Hi Aaron, Thanx for your reply and suggestion.
I'll keep you posted Gr, Marco. This site in other languages x.